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Terms & Conditions

Effective Date: January 27, 2026

Welcome to www.drjamillahsmith.com / Unveiling the Journey, LLC.  (the “Website”), operated by Unveiling the Journey, LLC. By accessing or using this Website, you agree to the following Terms & Conditions.

If you do not agree, please do not use the Website.

Use of the Website

This Website is provided for informational, educational, and service-related purposes only. You agree to use the Website lawfully and not for any prohibited or harmful purpose.

Services & Content

Information on this Website does not constitute professional, legal, medical, or financial advice. Any services offered are subject to separate agreements or confirmations.

Results are not guaranteed.

Intellectual Property

All content on this Website — including text, graphics, logos, images, and materials — is the property of Unveiling the Journey, LLC. & Dr. Jamillah Smith and may not be copied, reproduced, or distributed without written permission.

User Submissions

If you submit information through forms or communications:

  • You confirm the information is accurate

  • You grant us permission to use it for responding to your inquiry or providing services

 

Limitation of Liability

We are not liable for:

  • Errors or omissions in content

  • Website interruptions

  • Any damages arising from use of this Website

 

Use of the Website is at your own risk.

Third-Party Links

This Website may contain links to third-party sites. We are not responsible for their content, policies, or practices.

 

Refund Policy

Services

All services provided by Unveiling the Journey, LLC. and/or Dr. Jamillah Smith, including but not limited to coaching, consulting, speaking engagements, workshops, retreats, or other service-based offerings, are subject to the following refund policy:

  • All service purchases are non-refundable once the service has been booked or delivered.

  • If a service includes scheduled personal or professional coaching sessions, cancellations or rescheduling must be requested at least 72 hours in advance to avoid forfeiting the session.

  • Failure to attend a scheduled personal or professional coaching session without proper notice may result in the session being counted as completed with no refund or credit issued.

 

We reserve the right to reschedule services due to unforeseen circumstances. In such cases, clients will be offered a rescheduled date or alternative arrangement.

Digital Products

Due to the nature of digital products (including downloadable materials, online resources, recordings, or digital content):

  • All digital product sales are final and non-refundable.

  • Once access or download is provided, refunds, returns, or exchanges are not available.

 

Physical Products

  • Refunds or exchanges may be considered for damaged or defective items if reported within five (5) days of receipt.

  • Items must be unused and in original condition and tags.

  • Shipping costs are non-refundable unless the issue is due to our error.

 

Exceptions

Refunds or credits may be granted at our sole discretion in exceptional circumstances. Any approved refund will be processed using the original method of payment excluding any processing fees.

 

No Guarantees

Participation in services or use of products does not guarantee specific results. Outcomes vary based on individual effort, circumstances, and engagement.

Termination

We reserve the right to restrict or terminate access to the Website at any time for violations of these Terms.

 

Governing Law

These Terms are governed by the laws of the applicable jurisdiction where Unveiling the Journey, LLC. & Dr. Jamillah Smith operates, without regard to conflict of law principles.

 

Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

Contact Information

For questions regarding these Terms, please contact:

Unveiling the Journey, LLC.
Email: unveilingthejourney@gmail.com
Website: www.drjamillahsmith.com

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